Product Returns

• Customers have up to 30 days to ask for a refund
• A Return Merchandise Authorization (RMA) must be requested
• Customer will pay for shipping involved (with exceptions)
• Refunds are credited back to customers’ Visa, MasterCard credit/debit cards

Order Information

First Name

Last Name

E-Mail

Telephone

Order ID

Order Date

Product Information

Product Name

Product Code

Quantity

Reason for Return

Faulty, please supply details

Order Error

Other, please supply details

Received Wrong Item

Product is opened

Yes No

Faulty or other details

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